Reference

Your Agreement With bhutday Starts Here

These terms set out the rules that govern every account on bhutday — what you can do, what we commit to, and how disputes are handled.

Account Eligibility RulesWithdrawal & Wallet PolicyUPI / Paytm / PhonePe Usage TermsDispute Resolution ProcessAccount Termination Conditions

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What These Terms Cover on bhutday

bhutday Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating and using an account on bhutday, you confirm that you have read, understood and accepted every clause in this document. These terms apply to all activity on the platform — deposits via UPI, Paytm or PhonePe, withdrawals back to your linked account, participation in

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any game room, and communication with our support team. Where Indian law governs your use, these terms are interpreted in line with applicable Indian legislation. If any clause conflicts with the law in your state or territory, the legally binding version supersedes our wording. We reserve
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the right to update these terms; we will notify you of material changes through your registered contact details before they take effect. Continuing to use bhutday after a change is communicated constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS SUPPORT CHANNELS

Reach Us About Any Clause or Policy Query

If a clause in these terms is unclear or you believe an error has been made against your account, our team is available to walk through the relevant section with you.

Live Chat Start a live chat session directly from your account dashboard. Our agents can pull up the specific clause you are asking about and clarify its application to your account in real time.

Email Support Write to our support address with your registered account email in the subject line. We respond to terms-related queries within 24 hours and keep a written record of every resolution for your reference.

Help Centre Our Help Centre has a dedicated Terms section where the most-asked clauses are explained in plain language. Search by keyword — for example 'withdrawal' or 'account closure' — to find the relevant passage quickly.

HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Rights Under These Terms

bhutday holds your account data, transaction history and personal details in line with the obligations set out in these terms and applicable Indian data regulations.

Data Retention Period

We retain your account data for as long as your account remains active and for a regulatory period after closure. You may request a summary of the data we hold by contacting support with your registered email and a government-issued ID for verification.

Cookie Use

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions from your browser settings; disabling them may affect certain account functions such as saved payment methods.

Account Security Obligations

You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, change your password immediately and contact our live chat team. We will freeze the account while the investigation proceeds to protect your wallet balance.

Requesting Data Changes

To correct inaccurate personal details — such as a name spelling or registered phone number — submit a request via email with a copy of supporting documentation. We process verified correction requests within three working days.

Account Closure Process

You may close your account at any time by contacting support. Any confirmed balance at the time of closure will be returned to your linked UPI, Paytm or PhonePe account after identity checks are completed, usually within two to five working days.

Who to Contact for Disputes

Disputes about a transaction, a game outcome or a terms interpretation should be raised with our support team first. If the matter remains unresolved, you have the right to escalate through the dispute path described in the Governing Law clause of these terms.

Common Questions About bhutday Terms

Below are the clauses our account holders ask about most often. If your question is not answered here, live chat is available directly from your account page — even players in Mumbai have found it quicker than email for straightforward terms queries.

We will always notify you of material changes before they take effect, using your registered email or an in-app message. Minor clarifications that do not affect your rights may be updated without prior notice, but we log every version for transparency.

A suspension freezes gameplay access but does not forfeit your balance automatically. Once the reason for suspension is resolved and identity checks are completed, any remaining funds are returned to your linked UPI or PhonePe account.

Access to the platform depends on local law and is available where local law permits. If a specific state's regulation affects how a clause applies to your account, that legal requirement takes precedence over our standard wording.

Send a data request to our support email from your registered address with a government-issued ID attached. We compile and deliver your data summary within the timeframe required under applicable Indian data regulations, typically within 30 days.

Yes. Completing the account creation process constitutes your acceptance of the current version of these terms. We recommend reading the full document before you proceed; if you disagree with any clause, do not open an account.

Providing false identity information, using another person's UPI or Paytm account, manipulating game outcomes through technical exploits, or operating multiple accounts under the same identity are all classified as breaches and may lead to account closure.

We aim to acknowledge a formal dispute within 48 hours and provide a resolution within seven working days. Complex cases involving transaction audits may take longer; we will keep you updated on progress through your registered contact details.

Your Agreement With bhutday Starts Here

Reach Us About Any Clause or Policy Query

Security, Data and Your Rights Under These Terms

Data Retention Period

Cookie Use

Account Security Obligations

Requesting Data Changes

Account Closure Process

Who to Contact for Disputes

Common Questions About bhutday Terms

01 Can bhutday change these terms without notice?

02 What happens to my wallet balance if my account is suspended?

03 Do these terms apply differently depending on which Indian state I am in?

04 How do I get a copy of the data bhutday holds on me?

05 Am I bound by these terms the moment I create an account?

06 What counts as a breach of these terms on my side?

07 How long does bhutday take to resolve a formal dispute?

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