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How bhutday Handles Your Personal Data

This Privacy Policy explains exactly what personal data bhutday collects when you open an account, make a deposit via UPI or Paytm, or contact our support team —…

Data collected only as neededUPI & Paytm transaction privacyRight to access your dataRight to request deletionIndia-specific data handling

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What Data We Collect and Why

bhutday Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on bhutday, we collect identity details such as your name, email address, mobile number and, where local law requires it, identity verification documents. Payment data tied to UPI, Paytm and PhonePe transactions is processed to complete deposits and withdrawals; we do

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not store full card or bank credentials on our servers. We also collect device and session data — IP address, browser type and pages visited — to detect fraud and improve account security. Whether this data processing applies to you depends on local law and is
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available only where local law permits. We do not sell your personal data to third-party advertisers.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about how your personal data is stored, want to request a copy of what we hold, or need to report a privacy concern, our data protection team…

Email Support Send your data request or privacy concern to our dedicated privacy email address. Include your registered mobile number so we can locate your account records quickly and respond accurately.

Live Chat Open the live chat window inside your bhutday account and select the Privacy and Data topic. Our agents handle data queries during support hours and escalate complex cases to the data protection team.

Help Centre The Help Centre hosts step-by-step articles on submitting a data access request, updating account details and understanding how your UPI and Paytm transaction records are stored.

HOW WE PROTECT YOUR DATA

Data Handling, Security and Your Rights

We apply technical and procedural safeguards at every layer of the account system — from the moment you log in to the moment a PhonePe withdrawal hits your wallet.

Encrypted Data Storage

All personal data stored on bhutday servers is encrypted at rest using AES-256. Payment identifiers linked to your UPI and Paytm accounts are tokenised so raw payment details are never exposed in our database.

Cookie Policy

We use strictly necessary cookies to keep your session active and analytical cookies to understand how pages are used. You can manage cookie preferences from the settings panel inside your account at any time.

Account Security Measures

Two-factor authentication is available on all bhutday accounts. Login attempts are monitored and unusual activity triggers an immediate alert to your registered mobile number before any account change is processed.

Data Retention Schedule

We retain account and transaction data for the period required by applicable Indian law and our licensing obligations. Once the retention period ends, your data is permanently deleted from active systems within 30 days.

Your Right to Access

You can request a copy of all personal data we hold about you at any time. We will deliver a structured data export to your registered email address within the legally required timeframe at no charge.

Right to Correction and Deletion

If any detail in your account profile is inaccurate, contact our support team and we will correct it promptly. You may also request full deletion of your account and associated data, subject to legal retention requirements.

Common Questions About Your Data on bhutday

These questions cover the data rights and privacy practices we get asked about most. If your question is not answered here, our data protection team is reachable via live chat or email as described above.

We collect your name, email address, mobile number and, where required by local law, identity verification documents. Device and session data such as IP address and browser type is also logged for fraud detection and account security purposes.

UPI and Paytm transaction identifiers are tokenised before storage. We never retain your full UPI handle credentials or Paytm wallet PIN on our servers. Only the transaction reference and amount are logged to your account history.

Yes. Submit a data access request via email or live chat, and we will prepare a structured export of your account, transaction and communication records and deliver it to your registered email within the legally required timeframe.

Contact our data protection team through live chat or email and request account deletion. We will remove your data from active systems within 30 days after the legally mandated retention period has passed, and confirm completion by email.

We do not sell your data to advertisers. We share data only with payment processors such as UPI and PhonePe networks to complete transactions, and with identity verification partners where local law requires it, under strict data-processing agreements.

Log into your account and visit the Profile section to update most details directly. For changes to identity documents or your registered mobile number, contact our support team and they will guide you through the verification steps.

The applicability of this policy depends on local law and applies where local law permits. If you are accessing bhutday from India, the data practices described here govern how your information is handled under applicable Indian regulations.

How bhutday Handles Your Personal Data

Reach Our Data Protection Team

Data Handling, Security and Your Rights

Encrypted Data Storage

Cookie Policy

Account Security Measures

Data Retention Schedule

Your Right to Access

Right to Correction and Deletion

Common Questions About Your Data on bhutday

01 What personal data does bhutday collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of all the data bhutday holds about me?

04 How do I ask bhutday to delete my personal data?

05 Does bhutday share my data with third parties?

06 How can I update incorrect information in my account profile?

07 Does this Privacy Policy apply to me if I am in India?

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